FAQs

✔️ Experience Across Industries

From fashion and cosmetics to electronics and luxury goods, we’ve worked with a wide range of sectors and understand how to highlight each product’s unique strengths.

✔️ Consistency & Attention to Detail

We ensure every image, whether it’s a single item or an entire catalog, maintains visual consistency and meets the highest technical standards.

✔️ Creative Concepts Available

Need more than a plain white background? We develop creative setups, lighting styles, and visual narratives to fit your marketing goals.

✔️ High-End Retouching

All final images are professionally retouched in-house to meet advertising-quality standards without over-editing.

✔️ Flexible Production Levels

From quick e-commerce shoots to full-scale commercial campaigns, we adapt to your scope and budget.

✔️ Multilingual Service

We speak both English and Spanish, making communication seamless for local and international clients alike.

✔️ Aerial & Motion Add-ons

Want something more dynamic? We also offer video, stop-motion, aerial drone shots, and 360° product spins upon request.

✔️ Remote Collaboration Options

Not based in Tenerife? Ship us your products, we’ll handle everything and deliver final images ready for approval online.

✔️ Art Direction On Demand

Need guidance with styling, backgrounds, or props? We can assist or fully manage the visual direction of your shoot.

✔️ Secure, Organized Delivery

You receive your images via secure, organized galleries with download options for different formats and resolutions.

We are based on the Spanish island of Tenerife, in the Canary Islands, located in the Atlantic Ocean just off the African coast.

With sunshine almost year-round, a 3,700-meter volcano, stunning ocean views, and access to eight diverse islands, we can create breathtaking images in a variety of landscapes throughout the year.

Thanks to excellent flight and ferry connections, reaching us from Europe and beyond is quick and easy.

The short answer is: we are specialised in...photography! no matter the subject. Small or big, moving, still, running, flying, swimming...we do it all. Emmanuel's experience of 30 years providing top-quality services and photographs to a broad range of clients, allows us to cover any type of gig. And if there is something we have never done before, we go for it!

Read this post about Emmanuel’s vision about versatility: https://www.diptica.com/blog/bp/the-power-of-versatility-in-photography-my-creativ

Just about everything:

COMMERCIAL · CORPORATE · ADVERTISING · TRAVEL · LANDSCAPES · PRODUCTS · DOCUMENTARIES · EDITORIAL · NATURE · CONCEPTUAL · ARCHITECTURE · FOOD STYLING · HEADSHOTS · FASHION · ARTISTS · EVENTS · LIVE PERFORMANCES · PORTRAITS · ON HOLIDAYS · KIDS · PETS · MACRO · HIGH SPEED · AERIAL · DRONE · UNDERWATER · 360º · VIRTUAL TOURS · E-MARKETING · E-COMMERCE · SOCIAL NETWORKS CONTENT

Yes, we do.

A filmmaker is someone who tells a story with moving images and words. There are some who would say that a filmmaker is someone who uses actual film, but this is no longer true because more and more Hollywood films are recorded without the use of actual film. A filmmaker uses the art of storytelling with words and visuals to create emotion.

A videographer is a person who shows up with a camera and shoots an event straight on. Anyone can make a video. You have probably seen parents at their child’s recitals with their iPads and handycams making videos. They are capturing reality as it is happening.

Don’t get me wrong! There is nothing wrong with this.

Here’s where the difference comes in: a filmmaker creates a hyper-reality version of reality.

Of course! It would be a pleasure! Please visit our WORKSHOPS section of our web.

Yep, sure: find an online TFCD Application form at the very end of the "MORE" main menu.

View our organigram posted in our blog: https://www.diptica.com/blog/bp/organigram

Achieving all three qualities simultaneously can be challenging: good, fast, and cheap. This concept is often referred to as the "project management triangle" or "iron triangle," which states that you can only have two out of the three attributes.

If you want something done quickly and at a low cost, it might be challenging to achieve the desired quality. On the other hand, if you prioritize high quality and a fast turnaround time, it's likely to come at a higher cost. Similarly, it may take longer to complete if you seek a low-cost option with high quality.

It's important to prioritize what matters most to you in a particular situation, as different projects and circumstances can vary. By understanding the trade-offs involved, you can make informed decisions based on your priorities and available resources.

Here's a breakdown of how the triangle may apply to photo/video production:

1. Good Quality: If you prioritize high-quality video/photo production, it often involves skilled professionals, advanced equipment, meticulous editing, and attention to detail. This can contribute to a higher cost and possibly a longer production timeline.

2. Fast Turnaround: If you require a video (or photo shooting) to be produced quickly, it may necessitate dedicated resources, a streamlined production process, and potentially working under tight deadlines. This can increase the cost, as it may require additional resources or overtime to expedite production.

3. Cost-Efficiency: If your primary concern is keeping costs low, it might involve simplifying the production process, utilizing fewer resources, and potentially compromising on certain elements, such as equipment or the complexity of visual effects. However, this can impact the overall quality and potentially extend the timeline if fewer resources are available.

Ultimately, achieving the right balance between quality, speed, and cost in video production requires careful planning, communication with the production team, and a realistic understanding of what can be achieved within the given constraints.

Yes, whether it's a small or medium production, we handle all aspects. For larger productions, we may enlist support from our partners, but you will have a single point of contact with us. We oversee and coordinate all aspects and personnel involved.

All productions are unique and must be considered case-by-case, but I can provide a general overview of the typical steps involved at Diptica:

Conceptualization: the first step in any photography production is conceptualizing the idea or concept. This involves determining the purpose, message, and goals of the photoshoot, as well as identifying the target audience and any specific requirements.

Planning: after the concept is developed, planning the logistics of the shoot is crucial. This includes selecting a location, deciding on props and equipment, arranging for permits or permissions, and coordinating the team (photographer, models, makeup artists, etc.).

Pre-production: during pre-production, the details of the shoot are ironed out. This includes creating a shot list, determining lighting and camera settings, and conducting any necessary rehearsals or run-throughs.

Production: the production phase is when the actual shooting takes place. This involves capturing the photos or footage, directing the models or subjects, and making any necessary adjustments to equipment or settings.

Post-production: once the photos have been taken, the post-production process begins. This includes selecting the best shots, editing and retouching the images, and possibly adding special effects or graphics.

Delivery: the final step in the photography production process is delivering the final product to the client. This may involve creating a digital gallery, producing prints or albums, or digitally delivering the photos to the client for use in their own marketing or advertising materials.

Throughout the entire process, it's essential to keep in mind our goals and target audience and to continually refine our approach based on feedback and data.

Overall, successful photography production requires careful planning, attention to detail, and effective communication between all members of the team and the client.

- 1 First contact from client

- 2 Meeting #1: Figure out what the client's needs and expectations are

- 3 Quote #1 first draft

- 4 Quote Revision #1 by client

- 5 Quote #2 final draft

- 6 Payment

- 7 Invoicing

- 8 Meeting #2: Pre-production meeting detailing production

- 9 Production

- 10 Post-production, phase 1

- 11 Delivery 1 (first draft)

- 12 Revision 1 by client

- 13 Post-production phase 2

- 14 Delivery 2 (final draft)

- 15 Revision 2 by client (optional)

- 16 Delivery 3 FINAL (optional)

Yes, we can either cast the required models and talents ourselves or outsource them to our partners.

Preparing for a photo shoot involves several steps to ensure that you are ready to get the best possible results. Here are some steps you can follow to prepare for it:

Communicate with the photographer: before the shoot, communicate with the photographer to discuss the details of the shoot, including the location, style, theme, and outfit options. This will help you understand what the photographer is looking for and allow you to plan accordingly.

Choose your outfit: select your outfit for the shoot based on the style and theme that you and the photographer have discussed. Make sure that your outfit is comfortable and fits well.

Hair and makeup: consider getting your hair and makeup done professionally or do it yourself, depending on your preference and the type of shoot. Make sure that your makeup and hairstyle are in line with the style and theme of the shoot.

Get plenty of rest: getting plenty of rest before the shoot is important to ensure that you look and feel your best.

Hydrate and eat healthy: staying hydrated and eating healthy before the shoot will help you feel energized and look great on camera.

Practice posing: if possible, practice posing in front of a mirror or with a friend to get comfortable and confident in front of the camera.

Bring necessary items: bring any necessary items, such as extra outfits, makeup, hair products, and accessories, to the shoot. This will allow you to make any necessary adjustments during the shoot.

Be punctual: arrive at the shoot location on time and be prepared to start the shoot at the scheduled time.

By following these steps, you can prepare for a photo shoot and help ensure that you get the best possible results.

Of course! air mail, courrier...as you wish. Once customs are cleared (if necessary), we will receive your product(s) and will be able to start shooting right away.

Beforehand we will have held several conference calls (or video) to talk about what your needs and expectations are.

Yes, you will get your products back. However, please note that the cost of shipping them back to you will be your responsibility.

To give you the best possible service, we work based on your specific needs and budget. Let us know what you’re planning to invest, and we’ll present you with options that maximize value while explaining what additional investment could bring you in terms of quality and results.

We understand that pricing is an important factor, and that’s why we tailor our services to your specific needs and budget. Every project is unique, so instead of a one-size-fits-all price list, we offer customized solutions to give you the best results for your investment. Let us know your budget range, and we’ll provide options that maximize value for you.

That’s completely fine! To give you an idea, we might be able to give you a starting figure, and we create tailored solutions from there. If you have a general idea of what you’re looking for, we can suggest options at different price points so you can see what works best for you.

Absolutely! We will give you a rough idea what similar projects may cost, depending on factors like duration, complexity, and location. If you have a target budget, we can refine the quote to offer the best value for your investment.

Great question! Knowing your budget helps us recommend the best options without wasting your time. Instead of guessing, we can immediately suggest solutions that fit within your range while explaining how a bit more investment could enhance the final result. Our goal is to make sure you get the most value for your money.

We totally understand that price is a factor in your decision. Our focus is on delivering high-quality work that meets professional standards and provides real value for your investment. A lower price may mean compromises in quality, experience, or service. If budget is a concern, let’s see what we can do within your range while ensuring great results.

Here are some steps we take at Diptica to create an adequate budget for a photography/video job:

Determine the scope of the project: before we can create a budget, we need to have a clear understanding of the scope of the job. This includes the number of shots required, the type of shots needed, the location, the date and time, and any other relevant details.

Identify the necessary expenses: based on the scope of the project, we identify all the expenses that will be required to complete the job. This may include equipment rental or purchase, travel expenses, location fees, model fees, props, and any other expenses.

Create a budget: based on the information we have gathered, we create a detailed budget that includes all the necessary expenses. We also make sure to account for any contingencies or unexpected expenses.

Communicate the budget: once we have created a budget, we communicate it clearly to the client. We make sure the client understands what is included in the budget and what is not, and are open to any changes you may want to apply to the quote.

Track expenses: throughout the project, we keep track of all expenses and make sure they are within the budget. If any unexpected expenses arise, we communicate them to the client as soon as possible.

Creating an adequate budget for a photography or videography job requires careful planning and attention to detail. By following these steps, we can create a quote that is fair to both parties, and that ensures the project is completed successfully within the agreed-upon budget.

Posing for a photographer can be intimidating, especially if you're not used to being in front of a camera. However, with a little preparation and practice, you can feel confident and look great in your photos. Here are some tips for posing for a photographer:

Stand up straight: good posture is important for looking confident and commanding in your photos. Keep your shoulders back and your head held high.

Relax your face and body: take a deep breath and try to relax your face and body. Tension and stress can show up in your photos, so try to let go and have fun.

Find your angle: experiment with different angles to find the most flattering one for your face and body. This could mean turning your body slightly or tilting your head.

Use your hands: your hands can add interest and movement to your photos. Try placing them on your hips, in your pockets, or on a nearby object.

Play with props: props can be a great way to add personality and visual interest to your photos. Consider bringing a hat, scarf, or other accessory to incorporate into your poses.

Follow the photographer's direction: the photographer is there to help you look your best, so don't be afraid to ask for guidance or feedback on your poses.

Remember that the most important thing is to be yourself and have fun. A confident and relaxed attitude will shine through in your photos and help you look your best.

Though Emmanuel has developed his own unique style for shooting portrait photography, his background as a photographer for marketing agencies enables him to adapt to any desired style or look. Whether it's aggressive, glamorous, vintage, modern, black & white, colorful, joyful, or a dark mood, he has the versatility and expertise to capture it all.

Well, it all depends on the complexity of the video, the scenery and climatic conditions in case of outdoor shoots, but we do work fast: we want you to have your video or pictures as soon as possible.

Editing is done within a few days of the shoot being completed, photos being much faster than video editing of course.

In general, expect about one week to have pictures delivered to your, and around two weeks to get the first video draft. We usually allow two revisions for each video, the final cut being delivered a week after the final revision.

For a corporate video, interviewees should avoid wearing:

1. Bright white or pure black: These colors can make it difficult to balance exposure and contrast, complicating the camera’s ability to capture a well-balanced image.

2. Bold patterns or stripes: Small patterns, stripes, and checks can create a moiré effect, where the pattern appears to “dance” or flicker on screen.

3. Neon or reflective colors: These are visually distracting and can also cast unwanted reflections on the face.

4. Large logos or brand names: Unless intentional, it’s best to avoid prominent logos to maintain a more professional and timeless look that doesn’t draw attention away.

5. Noisy or overly mobile accessories: Jewelry or accessories that make noise or move too much can be distracting.

Solid colors in mid-tones, such as blue, green, or soft pastels, are ideal, as they tend to appear professional and flattering on camera.

For certain assignments—especially individual sessions such as boudoir, artistic, or nude photography, a discreet video recording may be made during the shoot. This is done solely for security and professional transparency.

• The recording is not visible or intrusive during the session.

• Footage is securely stored and automatically deleted after 30 days, unless a legitimate reason requires it to be kept longer (e.g., in the case of a dispute or complaint).

• Recordings are never shared or used for any other purpose.

• Your privacy and dignity are fully respected at all times.

Digital photo developing, also known as digital photo processing, refers to the process of manipulating and enhancing digital photographs using software tools, like Photoshop for example.

This can include adjustments to the exposure, color balance, contrast, saturation, and sharpness of the image, as well as cropping, resizing, and other edits.

Advanced digital photo editing refers to the process of using sophisticated software tools and techniques to manipulate and enhance digital photographs in a more complex and advanced way. This can include a wide range of techniques such as compositing, photo restoration, digital painting, skin retouching, figure enhancements, teeth whitening, and color grading among others.

Advanced digital photo editing requires a deep understanding of the software tools and techniques used in photo editing, as well as a strong sense of creativity and visual aesthetics. It may also involve a significant amount of time and effort to achieve the desired result.

Overall, it can be used to create stunning and visually striking images, as well as to restore and preserve old or damaged photographs. It requires both technical skills and creative vision.

The quantity varies significantly depending on the assignment, ranging from a few to hundreds. However, we consistently deliver all high-quality pictures, developed with basic Photoshop fixes applied, at full resolution (typically 300dpi sRGB unless otherwise specified). The files are provided in either JPEG or TIFF format (with additional charges applicable for TIFFs). This aspect truly sets us apart in the photography market.

When a specific quantity is agreed upon in advance, the client has the opportunity to select the pictures they would like us to develop and prepare.

Since we usually give you ALL the good pictures and their variations so you may make your choice later on, there should be no need for you to choose them beforehand.

That said, in some commercial cases, and depending on the agreement made between the parties when quoting the job, we may ask the client to choose the pictures before we work on them.

Some examples:

Deal 1: a two hours family or private photo shoot, all good pictures delivered, developed, and basic fixes applied: no need to choose them beforehand, you will get them ALL.

Deal 2: a private or corporate client needs and wants only 15 pictures out of a shoot: we will ask the client to select 15 pictures out of the bunch before we prepare and deliver them.

Unfortunately, obtaining the RAW files or the original footage is not typically allowed as they are considered the exclusive property of the photographer/videographer. However, there could be exceptions to this rule, and in certain special cases, we might be willing to sell you the original files at an additional cost, which could be substantial. We appreciate your understanding.

The editing process is an essential part of my style and art.

I don’t give out unedited photos in order to protect my brand image. I carefully select the best of the best and edit them.

However, I can send you a watermarked album with the second best and then edit the ones you choose for an additional cost.

You are fortunate: there is still a very high chance that we can help! Contact us as soon as possible, but be aware that there may be a charge for the retrieval service. Please read the full information on this matter and view the prices (if applies) here in the link at the top of this FAQS page.

Well, it all depends on the complexity of the video, the scenery and climatic conditions in case of outdoor shoots, but we do work fast: we want you to have your video or pictures as soon as possible.

Editing is done within a few days of the shoot being completed, photos being much faster than video editing of course.

In general, expect about one week to have pictures delivered to your, and around two weeks to get the first video draft. We usually allow two revisions for each video, the final cut being delivered a week after the final revision.

That would be me, Emmanuel . I will be your primary instructor throughout the course. However, there may be occasions where I'm assisted by my colleague.

Emmanuel speaks fluent French, Spanish and English, so it's your call!

Yes, all workshops are one-on-one individual courses, unless a friend of yours joins as well and has the same level of knowledge as you, then I could work with both of you together if you want me to.

You, I, sometimes my assistant to help us, and during specific workshops a model.

The gears you already have. Your own. If it is the one you will work with, of course. DSLR cameras or mirrorless, mobile phone, tablet, cine camera, mics, laptop, stabiliser, whatever you have. Of course we will probably talk about the gears that could help you get the job better done, or get higher paid gigs. If you have no gear, you will learn with ours, and get a better idea of what you need to buy in the near future.

A pen and a notebook for you to take notes. An iPad or any sheet of paper will do! unless you do not need to take any note and your brain is a sponge. It's your call. Sometimes I may give you some printed material, other times digital material for you to review at home.

Yes...no...sometimes...

It depends on the workshop, and what we need for it: we could spend some time in our studio (Guia de Isora, Tenerife) for any studio shots, lighting, theory...or outdoor in a city, mountain, countryside, seashore, park...

Emmanuel may go to your place too if needed or convenient for you.

The online workshops are broadcast from our studio or outdoor, and you can attend from anywhere in the world!

Of course, live individual and interactive workshops are broadcasted from our studio (or outdoor sometimes) and you attend from wherever you may be in the world! All you need is a computer or phone with broadband internet and a pair of headphones. If you have a webcam on your computer or phone, it would be of course far better for me to see what gears you've got and what you do when we work. It's you and I, over video, just as if you where here. You will be able to see live feeds of my own camera when I shoot, for example, or my computer screen in real time when I edit.

The online workshops are broadcast from our studio or outdoor, and you can attend from anywhere in the world!

Yes we do! from age 8 and up:

-photography

-videography

-image and video editing

Not at all! you may be a professional, or a rookie, I will adapt the workshop to your knowledge.

Yes, absolutely, and it is the whole idea behind my workshops: to help you, as an already seasoned professional, discover, practice, reenforce any aspect of photography (or videography, editing) that you are not too familiar with, or new to you.

Why not? this is why I am here for after all! What are you interested into? photography in general? Any special kind of photography? Video? You have never held a camera in your hand before? Let's get to work then!

Nop. Doesn't matter. All cameras are similar. All editing softwares are similar. All gimbals are similar. All drones are similar.

What matters are the principles behind the equipments, the theory, the purpose.

This is what I am here for.

I will give you all the advices and tips I am capable of. We will look into your project together and I will teach you how to use the necessary equipment and softwares for you to reach your goal.

Because they are intensive. Because I don't waste time talking about useless theories. Because I want you to learn what you need to. Because I go straight to the point and make sure you understand and acquire the knowledges you asked for.

If you need more time, if you are interested in other aspects of photography or videography along our way, then you may buy extra hours at a discount rate.

Why not? this is what you are interested into, this is what you need to know, practice, perfect, then let's go for it! And this is the reason why I offer personalised workshops: to suit your needs! I'll present you a quote just for that, depending as always on the time we want to spend on the subject. 2 hours, 4 hours, or 50!

Do not forget that I also offer consulting packages if your concern is puntual, either in person or over the phone/video conference.

No, you will get something far better than that: a full and signed letter certificating what you have learned and what you do know. You must ask for it at the end of the workshop and it will be gladly delivered within a few days to your inbox.

Of course it is hard: this is why I strongly recommend you to call me or write me so we decide together how many hours you may start with, depending on your actual knowledge and your goal.

(+34) 676 910 720 (call & WhatsApp)

YOU MUST PARTICIPATE! That's all you will be doing! I don't want you to fall asleep listening and looking at me! No no no!

My workshops are very interactive, and we move, and we talk, and we share ideas, and we ask questions, and we solve problems, and we try gears, and we walk, and we laugh, and we argue!

Each package will be distributed over several days. Minimum 2 hours straight, on a single day. If you can do more, or 2 sessions in one day, let's go for it! Without getting exhausted, please: we don't have to suffer! It will all depend on both your schedule and mine. But 2 hours is the minimum, since less goes by too fast. 4 straight hours could be the most.

Yes! We offer discounts every once in a while, either through banners on this website, through our newsletter (make sure to subscribe!), or on our social media channels (follow us!). And we offer discounts for every workshop depending on the amount of hours purchased.

Workshops require full payment in advance to secure your place.

However, we also offer flexible payment options: you may start with a down payment/partial payment, and then complete the remaining balance in installments throughout the workshop (e.g., payments every few hours or at agreed milestones).

The specific arrangement will always be confirmed in writing before the workshop begins.

Paypal, bank transfer, online Stripe secure payment link, Apple Pay, as well as all major credit cards or in cash if it suits you better when the workshop is in person.

If you cannot attend the course for personal reasons, we will gladly issue a proportional refund for the portion that has not been attended.

The copyright for all images and footage always remains with E. Avargués & Diptica® Photography. Depending on the type of assignment, different usage rights are granted:

• Private clients (non-commercial sessions): You are granted personal usage rights, allowing you to share the images on digital platforms, social networks, and in print, without time restrictions. These rights do not extend to commercial use or resale.

• Commercial clients (business, corporate, advertising): You are granted unlimited, worldwide rights to use the images in digital media, websites, social networks, promotional materials, and advertising campaigns, without time restriction. These rights do not include resale or transfer to third parties.

In all cases, E. Avargués & Diptica® Photography retain the right to use the images for self-promotion, portfolio, and marketing purposes in perpetuity.

Our standard cancellation policy is as follows:

• 48 hours or more before the session: Full refund (minus bank/transfer/PayPal fees).

• 24–48 hours before the session: 30% cancellation fee applies.

• Less than 24 hours before the session or no-show: Non-refundable.

For sessions affected by bad weather or other force majeure circumstances (illness, accidents, strikes, etc.), we will first attempt to reschedule at no extra cost. If rescheduling is not possible, a refund will be issued, with a booking & planning fee retained.

Please note: This is our generic policy. Specific conditions always take precedence as stated on individual quotes and invoices.

If a session cannot take place due to bad weather (e.g., strong wind, swell, rain) or other force majeure circumstances (such as illness, accidents, strikes, or events beyond our control), we will first attempt to reschedule at no extra cost.

If rescheduling is not possible, a refund will be issued, with a booking & planning fee retained to cover preparation and administration.

Please note: This is our generic policy. Specific conditions stated on quotes and invoices always take precedence.

We charge 100% of the job in advance, to secure the date(s), the post-production time, and all staff (and rental equipments, locations, travel, etc...) involved. Our commitment to the client is total, but unfortunately we can not provide credit. Nevertheless, refunds and cancelation terms are stated in every quote of ours.

We accept all major credit cards, bank transfer, and cash (under a total amount of 1.000€ invoiced), as well as payments through secure Stripe payment links.